Square 发布 Square Kiosk 点餐终端，支持 AI 语音对话下单
Square’s new kiosk lets you talk to AI for help with your order
- 1Square 发布 Square Kiosk 点餐终端，配触摸屏并支持与 AI 语音对话下单
- 2官方称语音层能理解商家菜单并实时应答，顾客可提问并要求修改或替换菜品
- 3设备配 21.5 英寸触摸屏，可感知顾客靠近主动问候，支持非接触支付和插卡
- 4设备定价 1,999 美元，限 Square Plus 或 Premium 订阅商家，另收每台每月 99 美元软件费
Square 把 AI 语音对话装进线下点餐硬件，并用高档订阅加月费把它做成持续性收费的门店设备。
- 影响：餐饮零售门店多了一个用语音 AI 分流人工点餐的硬件选项；硬件买断加按台月费的定价会改变投入结构，持续软件成本需按设备数核算；设备绑定 Square 高档订阅，档位要求会筛掉部分商户。
- 参考：可考虑先算单店点餐人力成本与设备加月费支出的对比再定试点；已在用 Square 的商户值得核对现有订阅档位与升级费用；非 Square 商户可先评估换平台的整体迁移成本。
- 依据：语音层能力和定价均出自 Square 官方口径，暂无独立验证；The Verge 转述官方发布信息。
Jay Peters
is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme.
Square is launching new hardware: a big kiosk for ordering things that has a touchscreen and lets you talk to an AI. It’s called the Square Kiosk.
Square says the Kiosk, which has a large pill shape, has an “agentic, conversational voice layer” that “fully understands a seller’s menu and listens and responds in real time, enabling customers to order the way they’d naturally talk to staff.” While talking with the AI agent, you can do things like ask questions and request modifications and substitutions.
Image: Square
The touchscreen on the Kiosk is 21.5 inches, and the device can welcome you as you approach thanks to presence detection, Square says. When it’s time to pay, you can use the contactless payment reader or card slot.
The Square Kiosk is available starting today at $1,999 for businesses with a Square Plus or Premium subscription and will also have a $99-per-device monthly software fee.
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- Jay Peters
来源：The Verge · AI · theverge.com