美国 8 个州起诉 OpenAI 指控 ChatGPT 对儿童不安全
Eight states sue OpenAI, saying ChatGPT isn’t safe for kids
- 1美国 8 个州分别起诉 OpenAI，指控其在开发 ChatGPT 时重利润轻安全并误导消费者
- 2诉状称 ChatGPT 削弱批判性思维、助长妄想、提供危险医疗建议，并引用与用户死亡相关的家属诉讼
- 3各州还指控 OpenAI 收集未成年人数据且防堵不足，请求民事罚款、停止误导并删除违规收集的数据
- 4OpenAI 回应称已内置行业领先的年龄分级保护，愿与各州合作推动适用于全行业的务实 AI 政策
八个州以消费者保护法起诉 OpenAI，把 AI 产品的安全宣传口径与未成年人防护变成具体诉点，安全承诺开始面临司法检验。
- 影响：面向未成年人或敏感人群的 AI 功能会承受更多诉讼与监管压力；企业的安全宣传表述可能被当作误导证据；教育、青少年客服等场景的部署相应增加年龄验证与数据合规成本。
- 参考：可考虑盘点自家 AI 产品的安全宣传文案与年龄门槛是否一致；值得在面向青少年或敏感人群的场景先算清年龄验证与数据收集的合规成本；采购 AI 服务时可把未成年人保护与数据合规条款写入合同。
- 依据：诉方指控与 OpenAI 的安全回应均为各自口径，法院尚未裁决；诉讼请求包括民事罚款、停止误导宣传和删除部分个人数据，结果取决于法院审理。
OpenAI is facing a new wave of lawsuits from eight US states that accuse the company of harming children and misleading customers about the safety of ChatGPT, as reported earlier by Reuters. The lawsuits, filed separately by Iowa, Kansas, Nebraska, West Virginia, Arkansas, Arizona, Idaho, and Montana, allege OpenAI unlawfully put profits over safety when developing ChatGPT.
The string of complaints claims that OpenAI violated local consumer protection laws by failing to warn customers about the dangers of ChatGPT, citing several lawsuits filed by the family members of teens and adults that allege the AI chatbot played a role in their loved ones’ deaths. They allege that while OpenAI misleadingly presented ChatGPT as a “safe, youth-appropriate tool that puts safety first,” it was actually “dangerous to vulnerable users” — including by “degrading critical thinking skills, encouraging paranoias and delusions, offering dangerous medical advice, and promoting unhealthy behaviors and relationships.”
Additionally, the states accuse OpenAI of collecting data from minors and not doing enough to keep underage users from using the chatbot. The lawsuits also cite recent rogue AI hacking incidents as evidence of OpenAI’s alleged “recklessness.”
“OpenAI has devolved from its original mission as a public-first nonprofit that prioritized safety into a cautionary tale about what can happen when the development of a tool as powerful as AI is driven not by safety, but by a profit‑at‑all‑costs mindset that sidelines essential safeguards,” Arizona’s lawsuit claims.
In an emailed statement to The Verge, OpenAI spokesperson Drew Pusateri says the company has “built industry-leading age-specific protections” into ChatGPT:
While no system can be perfect, we’ll continue to work with experts to inform our work and build additional safeguards, such as the parental controls, break reminders and age-appropriate model protections that exist today. We’re committed to working with states on advancing pragmatic AI policies that apply to the entire AI industry - not just one company.
The states are asking the courts to force OpenAI to pay a series of civil penalties and to stop misleading the public about the safety of ChatGPT. Some states are also seeking the deletion of unlawfully collected personal data.
Update, October 14th: Added a statement from OpenAI.
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- Emma Roth
来源：The Verge · AI · theverge.com