Josh Bersin 发文分析残障劳动者就业与工资差距
Celebrating International Day of Persons with Disabilities
- 1美国官方估计 11-13% 工作年龄人口有残疾,仅 5-6% 在职,残疾人就业几率约为常人三分之一
- 2国际劳工组织和世卫组织研究显示,经产出调整后发达国家残疾劳动者工资低 12%,欠发达国家低 26%
- 3作者认为简历筛选等 AI 招聘工具需为残障调整,Microsoft Copilot、自动字幕等工具则有帮助
- 4作者提示 10% 以上的候选人或员工可能有相关障碍,返岗办公与生产力政策也需相应调整
残障包容正从合规性便利转向经营议题,就业与工资差距背后是被闲置的劳动力和被忽视的残障客户市场。
- 影响:就业与工资差距代表被闲置的劳动力供给;AI 招聘筛选工具若不调整可能带来歧视与合规风险;残障消费者的需求被现有产品设计忽视,存在收入侧改善空间。
- 参考:可考虑盘点简历筛选和测评工具对残障候选人的影响,评估返岗与办公政策是否需要适配;值得先梳理自家产品对残障用户的使用障碍再决定投入。
- 依据:就业与工资数据来自美国劳工部、普查局及国际劳工组织和世卫组织研究;超过 10% 食品包装不适用残障消费者为作者转述某创业公司说法,属单一信源。
Today I want to celebrate the International Day of Persons with Disabilities, an important day that recognizes the needs of millions of people. My perspective, as a professional entering my later years, is that many of us are likely to have disabilities over time, so the more we understand the diversity of disabilities the better for everyone.
First, let me point out that this is a massive population. The US Department of Labor and Census estimates that 11-13% of the working age population has some form of disability (more on what that means below), yet only 5-6% of workers. This points out that the employment ratio (percent of people with jobs) is far lower. People with disabilities are one-third as likely to have a job, which is quite a disparity and loss of economic potential.
Second, people with disabilities suffer a 15% lower average wage. Research done by the International Labour Organization and World Health Organization show that disabled workers make 12% lower wages (adjusted for work output and productivity) in developed countries and 26% less in less developed countries. They posit that this is caused by discrimination as well as the lack of jobs available for disabled people in general.
Third, there are a myriad of disabilities people face.
| Disability Type | Prevalence Rate (Working Age) | Count (Est. US) | Workforce Implications |
| Cognitive | 5.3% | 10.7 Million | High impact of neuro-inclusive design & AI screening tools (Microsoft and SAP, for example, have dedicated programs here.) |
| Ambulatory | 4.3% | 8.6 Million | Critical need for physical accessibility & remote work options. Newsweek, SHRM, and other groups evaluate and rate companies for disabled access, yet challenges in commute and other problems remain. |
| Independent Living | 3.9% | 7.9 Million | Requirement for flexible scheduling & support services |
| Hearing | 2.0% | 4.1 Million | Need for digital accessibility & visual safety protocols |
| Vision | 2.1% | 4.3 Million | Reliance on screen readers & WCAG 2.2 compliance |
Many disabilities are visible, but many are not. People who suffer from anxiety, OCD, dyslexia, autism, ADHD, and many other mental or neurological issues have subtle issues. They may have problems with open floor plans, noise, and unwritten social codes, again leading to 30-40% higher levels of unemployment.
Fourth, AI may be our friend or enemy. Resume screening, assessments, and other selection tools have to be adjusted for these issues. On the other hand, tools like the Microsoft Copilot are revolutionary, and all our tools for captioning, note-taking, and automatic audio recording are helpful. We, as HR professionals, just have to remember that upwards of 10% of our candidates or employees may have these issues.
Even programs like “Return to Office” and “productivity programs” may need to be adjusted, and I know most HR teams are well aware of this issue but I just want to point it out.
In general, most companies (driven to some degree by legislation) work very diligently to consider disabilities in their work practices. In some cases we think of it as an “accommodation” but rather I prefer to think of this as a topic of inclusion. If we just assume that all people add value in unique ways it’s much easier to ignore specific disabilities and just treat people as peers and partners at work.
From a financial standpoint many companies have learned that taking this topic seriously pays off. Not only is there a huge market for customers (I just recently listened to a startup explain that more than 10% of all food packaging is not usable or “openable” by disabled consumers), there are billions of dollars of workforce productivity left behind by the gap in employment.
Let me conclude with this. While many of us never think about this topic unless we have a disabled relative or friend, the reality is that many of us will become disabled later in life. And once this takes place we suddenly become starkly aware and sympathetic to the 12% or more of people who face these challenges every day.
I simply want to celebrate this day and give you all a chance to think about this in your work, and I encourage you to read more if you’re interested.
To help myself and others understand the topic, I spent several hours this week doing research and this report summarizes what Google Gemini could do to put the entire topic into economic and business perspective.
If you have programs, ideas, or stories to share please contact me or our team, I’d like to make sure we’re covering this well in all our research and advisory support around the world.
Additional Information
UN Celebrates International Day of Persons with Disabilities
来源:Josh Bersin · joshbersin.com