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原文
Seth Godin· Seth Godin·· 24 天前AI 评分34

Seth Godin 谈 AI 智能体正在瓦解社会运转的薄摩擦

Thin friction and thicker walls

文章要点
  • 1作者认为文明社会靠一层薄摩擦维系,即礼仪与默契规范,AI 智能体和廉价机器人正使其失效
  • 2作者称虚假真诚如今变得廉价,可互换的身份动摇了为自己的言行负责的代际传统
  • 3作者指出互动性与对陌生人的开放曾是学习、科学和文化的基础,如今正在消失
  • 4作者预言薄摩擦消失后是更高更厚的墙,未经邀请无法敲门,邀请函也可能被过滤掉
决策要点

这是一篇观点判断,Seth Godin 认为 AI 智能体和廉价机器人正在耗尽社会赖以运转的薄摩擦,开放互动会让位于高墙与邀请制

  • 影响:按作者判断,依赖陌生触达的获客和传播会撞上过滤与邀请的高墙;真实身份和长期信誉变得更稀缺;沟通成本会从社交默契转向验证与门槛
  • 参考:可考虑盘点现有对外触达对陌生人公开渠道的依赖程度;值得评估自有渠道和既有客户关系在过滤环境下的触达占比;先算出冷触达被拦截后的替代成本
  • 依据:全文为 Seth Godin 的个人观点论述,没有引用数据或独立评测,属于作者判断而非实证结论
正文

Civilized culture is based on a thin sort of friction. You don’t yell at the library, act boorish at a restaurant or hassle a minor celebrity at the supermarket. It’s just not done.

The result of these human layers and inferences are cues and norms that add up to a connected, generative society.

Add selfish hustle, AI agents and cheap bots, and the thin friction is insufficient. They can multiply exponentially, care little about being shunned and have no interest in their reputation.

Fake sincerity is now cheap. Interchangeable identities subvert a generations-long tradition of owning your words and your actions.

You’ll miss the thin friction when it’s gone, replaced by taller, thicker walls. You might already be noticing it.

Interactivity and permeability to those we don’t know well were largely overlooked foundations in the creation of learning, science and culture. We figured out a scalable approach to “knock knock, who’s there” but now it’s going away.

You won’t be able to knock unless you’re invited first. Of course, the invitation will probably be filtered out.

来源:Seth Godin · seths.blog