麦肯锡让求职者在面试中与 AI 模拟客户对话
McKinsey is making job applicants spar with a fake AI client
- 1麦肯锡将让部分初级岗位应聘者与 AI 模拟客户进行 10 分钟对话，作为面试流程的一环
- 2据华尔街日报，该模拟旨在反映顾问日常工作 80% 的场景，不设计成失控的客户
- 3AI 本身不给候选人打分，由在场的面试官评估其应对模拟情境的表现
- 4该工具今秋在北美部分办公室面向申请商业分析师的本科生测试，或有数百人使用
麦肯锡把 AI 模拟客户引入初级岗位面试，AI 面试从简历筛选延伸到情景实战考核，专业服务的招聘环节正在被改造。
- 影响：招聘考察新增与 AI 对话的情景应对维度，求职者的面试准备方式随之改变；麦肯锡之外还有公司在开发 AI 头像面试工具，这类做法在招聘中的应用正在扩散。
- 参考：可考虑先在校招或初面中选一个客户沟通场景试点模拟对话，并明确 AI 只造情境、评分留给人类的分工；也可提前梳理这类工具对候选人体验的影响。
- 依据：核心信息转引自华尔街日报，80% 场景覆盖与测试范围均为麦肯锡官方口径，暂无独立验证；其他公司开发类似工具为 The Verge 补充。
Jay Peters
is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme.
Consulting firm McKinsey & Company is going to ask some entry-level candidates to have a 10-minute conversation with an AI simulation of a client as part of the interview process, according to The Wall Street Journal.
The AI simulation “aims to reflect 80% of the scenarios McKinsey consultants might encounter in their day-to-day work,” the WSJ says, and it isn’t designed to “mimic an unhinged client.” The AI won’t score the candidates — humans will be in the room to assess the candidates and see how well they deal with the simulated situations.
The McKinsey tool will be in testing for undergrads seeking business-analyst jobs in “some” offices in North America this fall, and the WSJ says “hundreds” may use it.
Other companies are also building tools to use AI avatars as part of the job interview process, and my colleague Hayden Field tried some of them out for a video we published in March.
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- Jay Peters
来源：The Verge · AI · theverge.com