The Josh Bersin Company 与 Microsoft 合作，用 Galileo 微调 M365 Copilot 为 HR 领域专家版
The Josh Bersin Company Partners with Microsoft on Copilot Tuning for HR Experts
- 1The Josh Bersin Company 与 Microsoft 合作，演示了基于其 HR 知识库 Galileo 微调的 M365 Copilot 版本
- 2产品目前处于早期采用者计划，尚未全面开放，声明称使用 M365 Copilot 的企业很快可以使用
- 3微调后的 Copilot 可结合 RAG 接入企业 SharePoint 政策与薪酬文件，充当数字化 HR 业务伙伴
- 4Microsoft 全球 HR 组织正在内部试点该方案，演示视频于本周 Microsoft Ignite 大会发布
实质是 HR 专业知识以微调方式嵌入通用办公 Copilot，企业获取专业知识的方式从独立工具转向内嵌助手。
- 影响：已部署 M365 Copilot 的企业可在现有助手上获得 HR 专家能力；公司专属政策需接入 SharePoint 数据才能生效；产品处于早期采用者计划，尚未全面开放。
- 参考：已使用 M365 Copilot 的企业可考虑评估政策问答、管理者教练等场景加入早期采用者计划的价值；HR 团队值得先盘点 SharePoint 中的政策、薪酬与福利文档，测算 RAG 接入的数据准备度。
- 依据：合作、早期采用者计划及 Microsoft 内部试点等说法均来自当事方 Josh Bersin 本人发文，演示于本周 Microsoft Ignite 发布。
AI platforms like Copilot, ChatGPT, Claude, and Gemini are amazing inventions. They leverage AI models trained on enormous amounts of publicly available web data to answer questions, coach and consult with users, and behave like human-like “agents” to address a wide range of business needs.
Yet despite these capabilities, these models are “generic,” trained to use statistically averaged language, themes, and styles used across massive public corpus data.
What if you want your company’s AI agent to be an HR expert, trained and aligned to speak authoritatively, carefully, and educationally about leadership, recruiting, pay practices, and all the other talent and human capital issues in your company? Your Agent (and agents you build from that system) would suddenly be as smart as the world’s most renowned experts in HR.
In a pilot program with Microsoft, where the primary persona is a HR professional, we’ve just done this with M365 Copilot Tuning. Working in partnership with Microsoft, this week we demonstrated a “fine-tuned” version of the Copilot that incorporates all the knowledge, expertise, language, and data in Galileo®.
While this product is currently in early adopter program, it means companies that use the Microsoft 365 Copilot will soon be able to rely upon it to behave and act as an HR expert.
Many HR and management topics are unique to your company. As you create Copilot agents you’ll want to connect the agent to your own SharePoint files with company policies, pay practices, benefits, and other important compliance rules. This RAG (Retrieval-Augmented-Generation) approach is the standard way people access data from an AI agent.
Now this company-specific data, which you already have in your HR portal, can be integrated with the Josh Bersin Company content tuned Copilot to give you a digital HR business partner, management and leadership coach, and human capital advisor and educator for your entire company. This means the Microsoft Copilot, fine-tuned with Galileo, becomes your company’s expert in all areas of HR, management, leadership, and HR technology.
You can learn more about the Copilot fine-tuning at Copilot Tuning | Microsoft Learn, and learn more about Galileo here. Microsoft is now internally prototyping this in their own global HR organization.
We are very excited about our partnership with Microsoft. Soon you will have all the expertise, intelligence, data, and wisdom of Galileo available for all your employees, leaders, and HR professionals!
You can listen to my explanation here.
Stay tuned for more information on this exciting product direction and click here to watch the demonstration released at Microsoft Ignite this week.
If you would like to be one of our early customers for Galileo for Microsoft Copilot, please register here.
Additional Information
ChatGPT Explains Microsoft Fine-Tuning vs. RAG
Fine-Tuning vs. RAG Video Explanation
来源：Josh Bersin · joshbersin.com